Internship Report on the Problems and prospects of SME Financing- A Study on BRAC Bank

Internship Program is a great opportunity to justify the theoretical knowledge in respect to the practical world. So, it is a proper decision from the Department of Finance to introduce this type of Program for the students for better understanding and orientation with the practical job environment.

Internship report is prepared as a requirement of BBA program of Jagannath University. This report provides a clear idea with working experiences in BRAC Bank to learn about the activities and operational strategies of BRAC Bank and how its activities are separate from the activities of conventional banks of Bangladesh. Especially this report focuses on “SME Financing of BRAC Bank Limited”.

Internship Report Customer Satisfaction- A Study on Bank Asia Limited

A rapid boost up has been observed in the financial market of Bangladesh during last few years. Lots of financial institutions are competing in this market. At present competition is too immense that it is now a challenge for the banks to retain loyal customers. As there is lot of alternatives switching tendency of the customers has been increased. So Banks are trying to provide best service to their valued customers and to improve their service quality which is a critical element of customer perceptions. By nature the product of banking sectors are variable. As a result customer satisfaction heavily depends of the service quality of the bank.