More than ever before, managers would agree that employees make a critical difference when it comes to innovation, organizational performance, competitiveness, and thus ultimately business success. What can organizations do to attract and keep creative, dedicated, and thriving employees who make organizations flourish? Which working conditions inspire employees to be engaged, give their best, go the extra mile, and persist in the face of difficulties? Instead of traditional organizational structures that heavily rely on management control and economic principles of cost reduction, efficiency, and cash flow, the focus in modern organizations is on the management of human capital. Currently, organizations expect their employees to be proactive and show initiative, collaborate smoothly with others, take responsibility for their own professional development, and to be committed to high quality performance standards. Thus employees are needed who feel energetic and dedicated, and who are absorbed by their work. In other words, organizations need engaged workers.
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