Bangladesh Bank, the central bank and apex regulatory body for the country's monetary and financial system, was established in Dhaka as a body corporate vides the Bangladesh Bank Order, 1972 with effect from 16th December, 1971.
Banking is one of the most competitive industries of Bangladesh that has seen a huge amount of growth during the last decade. A large number of new banks have made their places in the industry. In such a highly competitive service industry, the importance of employee satisfaction is of utmost importance.
This report is divided into two parts. One part consists of the overview of Bangladesh Bank The second part of the report consists of the research part. To conduct the necessary research about the project a parameter (satisfaction) was set up. Then it was divided down to some complex variables which were later divided further into simple variables. Based on these variables, a structured questionnaire was formed and surveys of a total number of 120 employees of Bangladesh Bank were taken. A non-probability sampling technique was applied and a combination of convenience and snowball sampling method was used. Data was analyzed in SPSS using several data analysis techniques, such as index analysis, t-test, correlations, regression etc. In-depth interviews were also conducted.
Banking is one of the most competitive industries of Bangladesh that has seen a huge amount of growth during the last decade. A large number of new banks have made their places in the industry. In such a highly competitive service industry, the importance of employee satisfaction is of utmost importance.
This report is divided into two parts. One part consists of the overview of Bangladesh Bank The second part of the report consists of the research part. To conduct the necessary research about the project a parameter (satisfaction) was set up. Then it was divided down to some complex variables which were later divided further into simple variables. Based on these variables, a structured questionnaire was formed and surveys of a total number of 120 employees of Bangladesh Bank were taken. A non-probability sampling technique was applied and a combination of convenience and snowball sampling method was used. Data was analyzed in SPSS using several data analysis techniques, such as index analysis, t-test, correlations, regression etc. In-depth interviews were also conducted.