Today necessity of a Bank as a financial institution is undeniable. A country is financially rich when it has modern financial institutions of its own. These institutions play a vital role in the field of financial stability of a country. Banking sector is one of the stable financial institutions of a country. Due to Globalization and Technological changes, the banking business has become very competitive now a day. All banks are competing to give effective real time service to their customers. For giving friendly service to the customers they need experienced and well-educated working force. Here both primary and secondary information were used. Interview was the basic techniques comply to collect primary sources from any people within the organization. Information about the varieties of activities within the Correspondent Banking Department was collected through interviewed. Among the secondary sources to collect data regarding the Annual reports2008, 2009, 2010, 2011 of Mercantile bank limited(MBL), Internet used as a theoretical source of information, Periodical published by Bangladesh Bank, Different publications regarding banking function, and Web sites and Newsletter as a major sources.
Mercantile bank limited (MBL) is one of the technological advanced private commercial bank in the country having wide branch and associate network through the country. All the branches are running with real-time online and ATM facilities to settle their transaction from remote areas. This bank has been playing a vital role in socio economic, Industrial and agriculture development. Bank credit is an important catalyst for bring about economic development in a country. The Mercantile bank limited (MBL) plays an important role to move the economic Wheel of the country. The Foreign Exchange division plays significant roles through providing different services for the customer. Foreign exchange department also provide foreign remittance like travelers, money gram, foreign demand draft etc. The Foreign Exchange department of Mercantile